Refund policy

Refund & Exchange Policy

At Ayrèa studio we strive to provide the best quality products and customer experience. Please read our refund and exchange policy carefully before placing your order.

Payment Policy

All orders require advance payment to confirm the order.
Orders will only be processed once payment has been received successfully.

Custom Orders

Custom-made or personalized orders cannot be refunded or returned.
Exchanges or refunds for custom orders will only be accepted if:

The wrong item was delivered, or
There is a mistake from our side.

Refund & Exchange Eligibility

We only accept exchanges or refunds if:

You receive a damaged product.
You receive the wrong item.
The product has a manufacturing defect.

To request an exchange or refund:

Contact us within 48 hours of receiving your order.
Provide clear photos/videos of the issue.

Non-Refundable Items

We do not offer refunds or exchanges for:

Change of mind.
Slight color differences due to lighting or screen settings.
Incorrect size selection by the customer.
Custom or made-to-order items (unless the mistake is from our side).

Exchange Process

Once your request is approved, our team will guide you through the exchange process.
Items must be unused, unwashed, and in original condition with tags attached.

Shipping Charges